Foscoe Rentals Rental and Privacy Policies
Our Rental Policy
Foscoe Rentals abides by the North Carolina Vacation Rental Act. In compliance with this act and for the benefit of our tenants we include all pertinent information in our Rental Agreement. We have listed answers to some of the most commonly asked questions below. Please take the time to read the entire agreement. Your acceptance at the bottom of this page constitutes your acceptance of all items in this agreement.
50% of the total rental amount is required to make your reservation online or if it is more than 30 before the arrival date. If your arrival date is within the next 30 days, your full amount will be due to process your reservation. We accept MasterCard, Visa, American Express and Discover. The balance of your rental amount is due at check-in. We can accept a personal check with proper identification.
All reservations must have at least one (1) tenant of 25 years of age or more.
No keys will be released until the balance has been paid and the security deposit has been paid.
To maintain the high quality of our rental units there is No Smoking and No Pets unless otherwise noted in the property description.
All linens and towels are provided with our rental units at no additional charge. You will find your unit clean and all beds made upon your arrival.
Please pay careful attention to the sleeping capacity listed for each unit. Babies in their own cribs are the only exception to this policy.
All rates and policies are subject to change without notice. Minimum stays may apply during peak times.
Foscoe Rentals Vacation Rental Agreement
THIS IS A VACATION RENTAL AGREEMENT UNDER THE NORTH CAROLINA VACATION RENTAL ACT. THE RIGHTS AND OBLIGATIONS OF THE PARTIES TO THIS AGREEMENT ARE DEFINED BY LAW AND INCLUDE UNIQUE PROVISIONS PERMITTING THE DISBURSEMENT OF RENT PRIOR TO TENANCY AND EXPEDITED EVICTION OF TENANTS. YOUR SIGNATURE ON THIS AGREEMENT, OR PAYMENT OF MONEY OR TAKING POSSESSION OF THE PROPERTY AFTER RECEIPT OF THE AGREEMENT, IS EVIDENCE OF YOUR ACCEPTANCE OF THE AGREEMENT AND YOUR INTENT TO USE THIS PROPERTY FOR A VACATION RENTAL.
1 CHECK-IN is any time after 3:00pm. Please schedule your travel time to arrive after 3:00pm. The home may not be ready if you arrive earlier, and Foscoe Rentals (hereinafter the “Agent”) will not grant any refunds, credits, or late checkouts if you arrive before the required time. During holidays and busy seasons, Check-In time may vary. If Check-In time is changed you will receive an update, by email, five days before your arrival. This updated information will override ALL posted, standard times. Possession of the unit will not take place until the entire rental balance has been paid. All check-in packets, regardless of arrival time, are left at our office to the right of the main door in a drop box. The envelope will have the tenant’s name on it and will contain keys (if applicable) and directions to the property the tenant has rented. Two keys will be provided at check in. If tenant is renting in a gated community a key fob to access the amenities will also be provided. Please be patient if you encounter any inconveniences. We will respond as soon as possible and will rectify all things within our control. Examples of inconveniences which are not within our control, and which do not warrant any refunds include but are not limited to: breakdown of electronics, hot tubs or appliances; outages of utilities, including internet service; construction taking place in the area; insects/bugs, chipmunks, mice, etc. inside the home; inclement weather, poor ski conditions or hazardous roads. We will do our best to insure the property is cleaned and sanitized before your arrival. If you have any issues, please contact our office immediately. If the office is closed, please use the after-hours number provided at the bottom of your Check-In envelope. No refunds will be granted for unsatisfactory housekeeping, but every reasonable effort will be made to accommodate your needs.
2 CHECK-OUT time is 10:00 am. Keys must be returned to the rental office and placed in the drop box to the right of the front door. Keys not returned at check out will result in a charge of $25/set and key fobs not returned will result in a charge of $100.
3 PAYMENT INFORMATION: Visa, MasterCard, Discover, AMEX (with fee), Cash, Checks, E-Checks, Cashier’s Check and Money Orders are accepted. AMEX payments are subject to a $15 plus tax service charge due at check in. There is a $25 banking fee to void a credit card and charge a different credit card. All reservations are subject to a $25 reservation processing fee, applicable taxes, and require a credit card number to be placed on file. Reservations made with an arrival date more than 30 days away require an initial payment of 50% and the remaining balance will be due upon arrival. Reservations made with an arrival date less than 30 days away will require the full amount of the reservation to be paid. Tenant’s balance must be paid in full to take possession of the rental property.
4 Damage Deposit Options:
A.) The Vacation Rental Property Protection Plan (VRPP) is $35 for up to 29 days and $50 for stays 30 days or more, plus applicable taxes. The VRPP Plan covers accidental, reported damage due from inadvertent acts or omissions to the property up to $3000, excluding pet damage. Damages not reported to Agent will be charged to the credit card on file. A credit card must be provided. Agent will provide a full description of the coverage detailing the terms, conditions and responsibilities of tenant and Agent. If tenant does not receive a description of coverage upon purchase of the plan it is tenant’s responsibility to let Agent know. Agent does receive a compensation for selling the VRPP.
B.) Refundable Damage Deposit: This fee ranges from $200-$700 depending on the property. The damage deposit will NOT be refunded at check out. A refund check will be sent to the name and address on the reservation after departure date (unless captured for cleaning, damages, etc.) and may take up to 45 days.
5 TRAVEL INSURANCE and CANCELLATION: Agent highly recommends tenants purchase travel insurance. Please view the separate travel insurance attachment. If tenant cancels reservation with Agent, it is tenant’s responsibility to inform the insurance company and work with them on reimbursement. Agent does receive compensation for selling travel insurance. CANCELLATION by tenant must be written. If reservation is cancelled less than 30 days prior to arrival date, Agent will attempt to re-rent the property. If property is re-rented for the same period, in its entirety, tenant will receive advance rent payment back, less a cancellation fee of $50. If the property is not re-rented for the same period, tenant will not be entitled to reimbursement for any advance payments. If the reservation is cancelled more than 30 days prior to the arrival date, the guest may apply their payment to a future stay in the same rental property any time within the next calendar year. WEATHER and ROAD CONDITIONS: Agent always recommends 4-wheel drive or chains during winter months. Weather conditions are very difficult to predict. Road conditions may become hazardous just prior to or during tenants stay. It is tenant’s responsibility to come prepared to drive under hazardous road conditions. NO refunds, allowances, or date changes resulting from weather or road conditions will be given unless roads are closed by state or local authorities. Travel insurance does not cover weather or road conditions. MANDATORY EVICTIONS: If state or local authorities order a mandatory evacuation of an area that includes the premises of the rental property, tenant understands that they must comply with the order and will be entitled a refund of the prorated rent for the dates that tenant is unable to occupy rental property.
6 CHECK OUT PROCEDURES: Tenant is responsible for following all provided procedures upon check out. The Check-Out procedures are printed on the front of the arrival envelope. Tenant understands they may not leave any cigarette/cigar butts or loose trash anywhere inside or outside the property. Not following check out procedures will result in a minimum of $25/hour additional cleaning fee. Purchasing the VRPP does NOT negate tenant from following check out procedures.
7 PETS: Agent offers a few select properties that allow dogs only. (2 dogs maximum) If tenant brings pet, a non-refundable pet fee plus tax is charged. Detection of a pet in an unspecified rental property will result in expedited eviction (tenant will have 4 hours until departure is required) and a minimum $150 fee will be charged (additional cleaning fees may apply). Agent welcomes service animals in all properties; guests will be asked the task or service the animal performs per ADA guidelines. Comfort and therapy animals are welcome in pet friendly properties only. No pets are allowed in any of the gated communities.
8 MAXIMUM OCCUPANCY: Maximum occupancy must be strictly adhered to. Occupancy count does include children. Exceeding the occupancy limit set for your unit is grounds for eviction and additional fees of $75 per extra person, per day may apply.
9 PROPERTY PROVISIONS: All rental properties are set up with towels and linens. Please see the separate attached Vacation Checklist for full list of items provided.
10 CONTRACT: Someone 25 years of age or older must sign rental contract and be present during the full rental period. Contract needs to be signed and returned to rental office as soon as possible. If tenant does not receive rental contract, it is tenant’s responsibility to let Agent know. However, payment of money or taking possession of the property after receipt of the agreement is evidence of tenant’s acceptance of the agreement.
11 ACCOMMODATION RULES: 1. All properties are non-smoking. If smoking is detected upon inspection of the rental property after departure a minimum $100 fee for ionization/air purification will be charged 2. No campers, mobile homes, tents, or campfires are allowed at any property.
3. House parties are strictly prohibited and may result in expedited eviction. Any complaints filed with the police or sheriff’s department against tenant will result in expedited eviction. 4. Grilling is only permitted at units that provide grills and NO turkey friers are allowed at any property. Propane refills are the tenant’s responsibility. If tenant uses grill, it must be cleaned, and ashes disposed of properly to avoid an additional cleaning fee of $10. 5. Rental property is not to be used for any reason or purpose that violates any criminal law or government regulation. Commercial use of property is prohibited. 6. Tenant is responsible for complying with building’s rules and regulations. 7. Tenant must not move furniture or décor in rental properties. A $25 fee per hour will be incurred and charged if Agent has to move any furniture or décor back in to place after tenant’s departure.
12 EQUIPMENT FAILURE and OTHER INCONVENIENCES: Agent will make a reasonable effort to provide any special amenities (such as hot tubs, whirlpools, satellite TV, etc.) are in good working order and repair them during the tenancy upon notice from tenant, but given the difficulty of repairs to such amenities, tenant understands that Agent can make NO guarantees that any such amenities will be working during the entire tenancy; and that the tenant will not be entitled to any refund if they are not. Not all properties have air conditioning and NO refunds or switching of properties due to lack of air condition will be permitted.
13 LONG DISTANCE CALLS and TELEVISION: All rental properties are equipped with at least one telephone and one television for tenant’s convenience and comfort. Local calls and regular TV are provided at no additional costs. Long Distance calls may be placed using a calling card.
14 AGENT DUTIES/RIGHT OF ENTRY: If, at the time the tenant is to begin occupancy of the property, the landlord or agent cannot provide the property in a fit and habitable condition or substitute a reasonable comparable property in such condition, the landlord and agent shall refund to the tenant all payments made by the tenant. Section 42A-31 of the VRA outlines all requirements of rental agent. Agent shall conduct all brokerage activities regarding this Agreement with respect to the race, color, religion, sex, national origin, handicap, or familial status of any tenant. Right of Entry: Tenant agrees that agent may enter premises during reasonable hours to inspect the Premises, to make such repairs, improvements, or alterations thereto as Agent or Owner may deem appropriate, or to show the Premises to prospective purchasers or tenants.
15 TENANT DUTIES and EXPEDITED EVICTION: Tenant is to maintain the property in accordance with Section 42A-32 of the Vacation Rental Act, including, but not limited to, the following: Keep that part of the property which tenant occupies and uses as safe and clean as the conditions of the property permit and cause no unsafe or unsanitary conditions in the common areas and remainder of the property that tenant uses. Dispose of all ashes, rubbish, garbage, and other waste as directed in the unit. Under no circumstances is trash to be left on porches, decks, or any other exterior location. Keep all plumbing fixtures in property or used by tenant as clean as their condition permits. Not deliberately or negligently destroy, deface, damage, or remove any part of the property or render inoperable a smoke detector provided by the landlord or knowingly permit any person to do so. Comply with all obligations imposed upon tenant by current applicable building and housing codes. Be responsible for all damage, defacement, or removal of any property that is in tenant's exclusive control unless the damage, defacement or removal was due to ordinary wear and tear made by him or her. Upon termination of the landlord's interest in the property, whether by sale, assignment, death, appointment of a receiver or otherwise, the landlord, landlord's agent, or real estate agent is required to transfer all advance rent paid by the tenant (and other fees owed to third parties not already lawfully disbursed) to the landlord's successor-in-interest within thirty days, and notify the tenant by mail of such transfer and of the recordation of the landlord's successor-in-interest in the property, and the successor-in-interest has not agreed to honor the vacation rental, all advance rent paid by the tenant must be transferred to the tenant within thirty days. If the landlord's interest in the property is involuntarily transferred to another prior to the tenant's occupancy of the property, the landlord shall refund to the tenant any payment made by the tenant within sixty days after the transfer. Expedited Eviction: If the tenancy created herein is for 30 days or less, the expedited eviction procedures set forth in the Vacation Rental Act will apply. Tenant may be evicted under such procedures if Tenant: Holds over in possession after Tenant's tenancy has expired. Committing a material breach of any provision of this agreement (including any addendum hereto) that according to its terms would result in the termination of tenant's tenancy; fails to pay rent as required by this agreement or has obtained possession of the premises by fraud or misrepresentation.
16 TRANSFER OF UNIT BY OWNER: If the property is voluntarily transferred by landlord, a tenant has the right to enforce the vacation rental agreement against the grantee of the property if the vacation rental is to end 180 days or less after the date of the grantee's interest in the property is recorded; if the vacation rental is to end more than 180 days after recordation of the grantee's interest in the property, the tenant has no right to enforce the terms of the agreement unless the grantee agrees in writing to honor the agreement. If the grantee does not honor the agreement, the tenant is entitled to a full refund of any payments he or she has made. Within 10 days after transfer of property, grantee or grantee's agent shall: Notify each tenant in writing of the property transfer, the grantee's name and address, and the date the grantee's interest was recorded. Advise each tenant whether he or she has the right to occupy the property subject to the terms of the vacation rental agreement and the provisions of this section. Advise each tenant of whether he or she has the right to receive a refund of any payments.
17 DISBURSEMENTS OF RENT AND THIRD-PARTY FEES: Tenant authorizes Agent to disburse up to fifty percent (50%) of the rent to Owner (or as the owner directs) prior to Tenant's occupancy of the Premises, and the balance of the rent upon the commencement of the tenancy, a material breach of this Agreement by Tenant, or as otherwise permitted under the Vacation Rental Act. Tenant agrees to pay a $25.00 processing fee for any check of Tenant that may be returned by the financial institution due to insufficient funds or because Tenant did not have an account at the financial institution. Tenant also authorizes Agent to disburse prior to Tenant's occupancy of the Premises any fees owed to third parties for goods, services, or benefits procured by Agent for the benefit of Tenant, including but not limited to any fees set forth herein payable to Agent for reservation, transfer, or cancellation of Tenant's tenancy.
18 TRUST ACCOUNT: Any advance payment made by Tenant shall be deposited in a Trust Account with BB&T, now TRUIST bank located in Boone, NC. Tenant agrees that any advance payment may be deposited in an interest-bearing trust account and that any interest thereon shall accrue for the benefit of, and shall be paid to, the Agent as it accrues and as often as is permitted by the terms of the account
19 LIABILITIES: Agent is a property management real estate agency that rents privately owned properties for individual owners. You, the tenant, or renter, are the paying guest of the homeowner. Neither the Agent nor the Owner is responsible or liable for any loss of the renter’s personal property or bodily injury or damage of any nature from any cause to the renter (including guests and invitees) unless caused by the negligent or willful act of the Agent or the Owner, or the failure of the Agent or Owner to comply with the Vacation Rental Act. The Agent is also not responsible for skiing conditions, insects, rodents, flies, or other pests, weather conditions, road conditions, power outages, acts of God, criminal activities, economic downturns, or any other activity, event, or condition beyond its control.
1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
2. What choices are available to you regarding the use of your data.
3. The security procedures in place to protect the misuse of your information.
4. How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave.